We guarantee the best rate on our website. If you find a better rate, contact our reservation center at  +57 6015879468 and we'll match the price!


Frequent questions


  • Hotel

    What time is Check-In and Check-Out at the hotel?

    15:00 and 12:00 p.m.


    What is the hotel's policy regarding early arrivals and late departures?


    Early departure: No additional charge is required, but if you arrive before the opening time, the person will be attended to, the entrance to the park is from 8 am to 5 pm


    What is the minimum age to check in at the hotel?

    There is no minimum age

    Do you have Room Service?

    No

    What are the hours of the common areas Restaurants, swimming pools, spa?

    maui restaurant

    Meals of the day proposed by the Chef. Monday to Sunday from 7 am to 9 pm.

    Hilo Restaurant

    Specialty: roast chicken,

    Saturday and Sunday and Holidays including high seasons:

    12:00 pm. to 05:00 p.m.

    Kona Restaurant

    à la carte dishes

    Saturday and Sunday and Holidays including high seasons:

    12:00 p.m. to 05:00 p.m.

    Ohana Restaurant

    Speciality: Grill

    Saturday and Sunday and Holidays including high seasons:

    12:00 p.m. to 05:00 p.m.

    Aloha Restaurant

    Speciality: Fast food

    Saturday and Sunday and Holidays including high seasons:

    12:00 p.m. to 05:00 p.m.



    Pool from 8:00 a.m. to 5:00 p.m.



    Where can I see the restaurant's menu or menu (if it provides the service)?

     restaurant

    Can I bring food and drinks into the hotel and the room?

     No

    Does the hotel offer towel service for the pool?

    No

    Is any vaccination required to enter the htl?


    No

    Tours and additional services?

    No

  • Location and transportation

    Where is the Hotel located?


    Kilometer 22 Bogotá, Via a, Ibagué, Tolima


    Do you offer free parking?


    Yeah

    What is the nearest airport?


    Perales International Airport

    Do you offer private transportation service?

    No

  • Events, plans and groups

    Do you offer a day trip?

    Yeah

    How can I book my birthday at the hotel or other types of events at the restaurant?


    What are the hotel plans?


    Can I book multiple rooms?

    Yeah

    Can I enter food and drinks?

    No

  • Other policies

    What payment methods are offered on the website and at the hotel?

    tc and cash

    What is the hotel's cancellation policy?

     5 days before arrival

    What is the smoking policy at the hotel? no smokers

    Is the hotel pet friendly?

    no, only for people with disabilities

    What kind of currency is accepted at the hotel?

    cop

  • Destiny

    How is the weather at the destination?

    Ibagué has a tropical climate and has a significant amount of rainfall throughout the year. The temperature is on average 21.1 ° C

    Should I bring an electrical adapter?

    No.

    How does public transport work?

    In addition to the 1,396 buses and vans, Ibagué has about 3,500 taxis that make 550,000 trips daily

    Is the city water drinkable?

    Yeah.

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